Privacy Policy

How we protect and handle your personal information

Effective Date: January 15, 2025

At Fulmatic Kruntos, we believe your privacy deserves more than legal jargon and intimidating clauses. This policy explains in plain language how we collect, use, and protect your personal information when you work with us for wedding and celebration decoration services in Azerbaijan.

Information We Collect

When you contact us about decoration services, we collect information that helps us create your perfect celebration. This includes your name, contact details, event date and location, guest count, style preferences, and budget range. We also keep records of our conversations to ensure we capture your vision accurately.

Contact information including name, phone number, email address, and physical address
Event details such as date, venue, guest count, and celebration type
Design preferences, color schemes, themes, and specific decoration requests
Budget information and payment details for contracted services
Photos of venues and spaces we'll be decorating (with your permission)
Communication records including emails, messages, and consultation notes

How We Use Your Information

Your information serves one primary purpose: creating exceptional decoration experiences for your celebration. We use your details to plan and execute decoration services, coordinate with venues and vendors, process payments, and maintain communication throughout your event planning process. Occasionally, we may ask permission to use photos of our work for portfolio purposes.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, successful event decoration requires coordination with various service providers. We share relevant information with venues, florists, rental companies, and other vendors necessary for your event - but only the specific details they need to complete their portion of your celebration.

We never share your personal information for marketing purposes without explicit permission. Your celebration details remain confidential unless you've given us permission to showcase our work.

Data Security and Protection

We protect your information through secure storage systems, encrypted communications, and limited access protocols. Our team members can only access information necessary for their specific role in your event planning. Payment information is processed through secure, encrypted payment systems and never stored in our general client files.

Your Rights and Choices

You maintain control over your personal information throughout our relationship. You can request to see what information we have about you, ask us to correct any inaccuracies, or request removal of your data after your event concludes. You can also opt out of any marketing communications while still receiving essential event-related updates.

Data Retention

We keep your information for as long as necessary to provide services and handle any post-event matters. Typically, this means maintaining records for two years after your event, allowing us to assist with any follow-up questions or future celebration planning. Financial records are retained according to Azerbaijan tax law requirements.

International Data Transfers

Your information is primarily stored and processed within Azerbaijan. If we need to share information with international vendors (such as specialty decoration suppliers), we ensure appropriate safeguards are in place to protect your privacy according to applicable data protection standards.

Children's Privacy

Our decoration services are designed for adult clients planning celebrations. We don't knowingly collect personal information from children under 16. If you're planning a children's celebration, we work with the adult organizers and respect any privacy preferences regarding the young guests.

Changes to This Policy

We may update this privacy policy as our business evolves or legal requirements change. When we make significant changes, we'll notify you through your preferred communication method and update the effective date. Continued use of our services after changes indicates acceptance of the updated policy.

Privacy Questions and Concerns

If you have questions about this privacy policy or how we handle your information, we're here to help. Our team is committed to transparency and addressing your privacy concerns promptly.

Address: 37 Bahruz Nuriyev St, Baku, Azerbaijan
Phone: +994503888572
Email: info@fulmatickruntos.it.com

This privacy policy reflects our commitment to treating your personal information with the same care and attention we bring to decorating your special celebrations. Thank you for trusting Fulmatic Kruntos with your event decoration needs and your personal information.